Shipping & Returns
SHIPPING POLICY
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It all depends on your location in Canada. We send all items via Xpresspost. Under normal circumstances this takes two to three business days. Rural areas take longer.
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If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package. We do not offer postage refunds if your order arrives late due to any postal issues.
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Free Shipping Canada Wide on orders over $200 a delivery fee of $20 if the order does not reach that minimum.
Return & Exchange Policy
Should you have any concerns with your order please feel free to contact us within 24-48 hours to make us aware of the situation. We will do everything we can to resolve your issues.